Shopify POS requires apps to be turned on by hand. Until you finish the two steps below, your staff won't see Baton on their POS devices.
Both steps are here in the admin, not on the POS device. They need repeating for each location you want Baton at.
This is what cashiers tap to request a transfer for any product.
Point of Sale → Settings → Customize → POS app → Add tile → Apps → Baton → “Request a stock transfer” → SaveAdds a Request transfer action to every product, so staff can act without leaving the product they're looking at.
Same editor → Apps icon (top left) → switch on “Request a stock transfer” → Save
Checking your store…
Free covers up to 2 locations. Upgrade when you outgrow it.
Reply to your install email and we'll set it up with you on a screen
share. If POS still shows nothing after both steps, check that
cdn.shopify.com and extensions.shopifycdn.com
aren't blocked on your store's WiFi.